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Healthcare Industry Veteran Tom Underman Joins Loyale Healthcare

July 9, 2020, CA

Tom Underman, a healthcare industry sales executive with more than twenty-five years’ experience working with companies like IBM, GE, McKesson and Press Ganey joins Loyale Healthcare, bringing deep expertise helping healthcare providers optimize financial performance by optimizing the patient experience.

Loyale Healthcare today announced the addition of Tom Underman, Sales Executive, to its healthcare enterprise sales team. Tom is a twenty-five year healthcare industry veteran whose many professional achievements include sales leadership roles at IBM ( four years), GE (nine years), McKesson (five years) and Press Ganey (3 years). More recently, Tom worked with Accuray, Inc., a leader in radiation oncology and the manufacturer of the CyberKnife and TomoTherpay systems. Tom’s career has been distinguished by his consultative approach to helping healthcare provider clients optimize financial, clinical and operational performance.

“Tom is a strong addition to the Loyale sales team,” stated Loyale EVP of Sales Shirley Straka. “His deep understanding of healthcare enterprise operations and passion for the patient experience are ideally suited to helping providers address the unprecedented and critically important financial challenges resulting from the COVID-19 crisis. Tom brings Loyale clients a unique set of credentials and competencies for these trying times and beyond.”

“I am thrilled to be a part of the Loyale team,” Said Mr. Underman, “As a former Press Ganey Sales Executive, I quickly learned how important patient engagement and the patient experience are for providers who aim to succeed in an increasingly value-based marketplace. What was true then is especially true now in the COVID-19 era, when patients are more inclined than ever to say, “No Value, no visits.” No company is better positioned than Loyale to help providers win the loyalty of patient-consumers . I am looking forward to working with healthcare enterprises to reduce costs, optimize revenues and ensure a prosperous future.”

Mr. Underman will be working with healthcare enterprises across the U.S. operating from his base in Avon Lake, Ohio. A scholar and athlete, Tom played Division One basketball at Robert Morris University in Pittsburgh where he majored in Finance. When not working with healthcare provider clients, he enjoys spending time with his family, traveling and playing USTA tennis.

About Loyale Healthcare

Loyale Patient Financial Manager™ is a comprehensive patient financial engagement technology platform leveraging a suite of configurable solution components including predictive analytics, intelligent workflows, multiple patient financing vehicles, communications, payments, digital front doors and other key capabilities.

Loyale Healthcare is committed to a mission of turning patient responsibility into lasting loyalty for its healthcare provider customers. Based in Lafayette, California, Loyale and its leadership team bring 27 years of expertise delivering leading financial engagement solutions for complex business environments. Loyale currently serves approximately 12,000 healthcare providers across 48 states. Loyale is proud to have an enterprise-level strategic partnership with Parallon which includes the deployment of Loyale’s industry leading technology at all HCA hospitals and Physician Groups.